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Gabrielle Lawson


5840 Cameron Run Terr. #508
Alexandria, VA 22303
Phone: 703-960-4507
E-mail: tarlingen@earthlink.net

Education:

Computer Learning Institute--Annandale, VA -- Aug. 1999 - Dec. 1999
Microsoft Certified Systems Engineer Program
Estimated Date of Certification: June, 2000
Microsoft Certified Professional: October 30, 1999
Relevant Courses
Implementing and Supporting Windows NT Workstation 4.0 -- passed October 30, 1999
Implementing and Supporting Windows NT Server 4.0 – passed November 13, 1999
Windows NT Server 4.0 in the Enterprise-- passed December 11, 1999
Networking Essentials
Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0
Implementing and Supporting Microsoft Internet Information Server 4.0

The George Washington University - Washington, DC -- Aug. 1996 - Dec. 1998
Master of Arts in Museum Studies (GPA: 3.88)
Focus: Collections Management
Academic Core: History

Southwest Missouri State University - Springfield, MO -- Aug. 1990 - May 1994
Bachelor of Arts History with a minor in Creative Writing (GPA: 3.94)
Summa cum laude in the Honors College

Skills

Computer Skills: OS: IBM PC: DOS Windows 3.1, 95, 98, NT Workstation and Server, Windows 2000 Advanced Server.
Hardware: Self-taught. Installation of motherboard, CPU, cards, and peripherals.
Applications: Corel Office vers. 6, 7, 8, 2000, MS Office 97 & 2000, PageMaker 5.0, MS Access 97 & 2000
Internet (e-mail, WWW, HTML pages, Unix commands): Telnet, Netscape Communicator, Netscape Calendar, Internet Explorer.
Member: HTML Writers Guild Typing: 60+ wpm.
Language Skills: French (5 years), German (2 yr.), Czech (1 yr. + current study), and Sign Lang. (1 yr.)

Self-Education:

Hardware: Build PC from motherboard and CPU to peripherals. Have installed motherboards, CPUs, power supplies, video cards, modems, sound cards, tape drives, CD Rom drive, floppy and hard drives, Zip drives, scanners, printers, video cameras, microphones.
Software experience: MS Office, Corel Office (var. vers.), Dragon NaturallySpeaking, PhotoSuite, Quicken, Norton SystemWorks, numerous other programs,
Web Pages: HTML coding with text editor (preferred) as well as MS Word, Symantec Visual Page, etc., beginning JavaScripting.

Work Experience:

Cellular Telecommunications & Internet Association -- Washington, DC - September 2000 - May 2001
Help Desk Manager -- Full Time
  • Supervision of Help Desk
  • Assigning Help Desk Requests
  • Servicing Help Desk Requests
  • Supervising new computer setup
  • Inventory Database setup and maintenence
  • Supporting Windows 95, 2000; Microsoft Office 97, 2000; Netscape; Internet Explorer; Blackberry; etc.
  • New employee orientations.
  • Help Desk intranet development
  • Aiding Network Administration: setup of new accounts, maintenance of Postmaster account
I-Connect, Inc. -- March 2000 - September 2000
Integration: Network Administrator at Electronic Warfare Associates, Inc. Crystal City/Arlington, VA [Idris Grant (703)404-0583] -- Full-time -- $39,000/year
  • Novell 4.x network administration and troubleshooting, including diagnosing network connectivity issues, maintaining the server and user accounts.
  • Troubleshooting PC hardware and software, including correcting printer jams; installation of new computers, hardware, and software; supporting Windows 95, 98, Groupwise, Netscape, MS Office 2000; supporting PalmPilots. Recording all tasks in Access 2000 database.
  • General training of all supported software as requested.

The George Washington University - The Columbian School of Arts and Sciences - Washington, DC -- March 1999 - Jan. 2000
Research Assistant [Rick Fountaine (202) 994-8096] - 20 hours

  • Troubleshooting PC hardware and software, including diagnosing network connectivity issues, correcting printer jams, replacing hard drives, installation of PC cards, installing new computers, supporting Netscape, MS Office, and Windows 95, 98, NT. Recording all trouble calls and solutions in Remedy database.
  • Technical Writing: Developing and maintaining RA Help Web pages, RA listserv.
  • Y2K assessment of several departments, including patching Windows 95/98 and MS Office.
  • Aiding and training professors, staff and deans in the use of their computers for resources and research, including instruction in Web page development with MS Word and Netscape Composer.

George Washington University - Museum Studies Program - Washington, DC -- May 1999 - June 1999
Administrative Assistant [Ildiko DeAngelis (202) 994-4204] - 20 hours per week, $11/hour

  • Maintaining Access databases, Museum Studies web page and listserv
  • scanning photographs and documents for web page and online courses
  • Word processing as needed with MS Office, including mail merge with Access databases.
  • Answering phones, providing information about department, opening and organizing mail.

Freelance Work:

Museum Studies Program, George Washington University -- Sept. 1999 - Oct. 1999
  • Updated and edited pages, added images

Les 2 Alpes Summer Ski Camp -- Sept. 1999

  • Scanned and formatted images, designed and built web pages, edited as necessary

My Own Sites

Other