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New Members Top Questions.


Do you allow FTP:

No, we only allow you to upload via the browser. You can now upload 10 files at once.



Do you allow CGI files ?
What file types do you allow ?

Below you will find the current list of supported file types. We will add to this list periodically as new file types become more common across the Web. Support for other file types can be requested. For security reasons, we will not be supporting CGI scripts or .EXE files.


EXT    FILE TYPE

7le      7th Level
7lp      7th Level
7ls      7th Level
aiff     audio
ani      animated cursor
arj      ARJ
art      AOL compressed graphic file
asf      Windows Media
asm      ASM
au       audio
avi      video
bak bas Basic source code bin binary bmp image c Canvas cab FutureSplash ccn
cdf IE Channel Definition Format cdr CorelDraw image class Java class file cnf E-cash cod FORTRAN/Multiplan/dBASE css cascading style sheet cur Windows cursor dcr Director dir directory/Procom dialing directory doc MS Word dwf
dwt DreamWeaver template dxr Director eot Open Type fla Flash ged image gif image gz compressed file hdml handheld device markup language hqx Mac BinHex htc
htm html html htm ico icon inf OS/2 Setup file ivr image ivs video jar Java archive java Java jpeg image jpg image js JavaScript key keyboard macro lbi DreamWeaver library item lwp Lotus Word Pro map image map mdb Access mid MIDI midi
mod music mov QuickTime MooV mp2 mpeg audio mp3 mpeg audio mpeg mpeg video mpg mpeg video mtm multi-tracker module pas pascal pcx
pdf Acrobat Portable Data Format pfr Dynamic Fonts pl Perl ply image pps MS PowerPoint slide pub MS Publisher png image ppt MS PowerPoint ps PostScript qt QuickTime MooV ra RealAudio ram RealAudio (or Video) meta-file rm RealMedia rmf audio rmx RealJukebox rp image rpm RealMedia plugin rt RealText rtf Rich Text Format s3m sound scm video sit Mac compressed file smi SMIL smil SMIL spl Shockwave/Flash swf Shockwave/Flash tgz g-zipped TAR tif image tiff image tmp temporary tms Telemate script tsp TrueSpeech txt ASCII text utf8 MS FrontPage vbs
viewlet Viewlet viv video vivo video vox sound wav sound wax Windows Media wma Windows Media wml WML wrk spreadsheet wrl VRML x LEX source xls Excel xml extensible markup language zip compressed file


If you need another file type send us an email.

Can you help me with HTML? :

No sorry, at this time we cant as we have thousands of members. There are lots of excellent websites and resources to learn how to build websites. Check out the "Resources" section on the front page. There are also many good books on learning HTML.


I am using frames and I have a banner in every frame ? :

At this time we don`t fully support frames. The reason is we refuse to go to pop-up banners so we cant support multiple frames. The majority of people think that frames sites are annoying, especially when you get stuck in a frame. If you look at the majority of major websites and top search engines around the world you will notice they don't use frames.
.

I have more than one banner on my page ? :

The problem is with your HTML code, you probably have more than one "body" tag. In HTML you must only have one body tag per page.


I signed up but didn`t get my password ?:

Chances are you made a mistake with the typing of your email address or your e-mail provider is slow or down. If you don't get an e-mail within 4 hours re-apply for an account.



I tried my password but it doesn't work:

Watch how you type in the password as it is case sensitive, recheck the e-mail to make sure you get it correctly. Also check you are using the correct username as it is written in the email.

It may be worth using copy and paste to make sure you have the correct password but be careful not add spaces before or after the password, this will cause it to fail.


I lost my password ?:

No problem, go to the member login page and type in your username and press "get lost password" . It will be sent to your e-mail address.


Can I host my own domain? :

Yes, just email us your account account info and domain name.


Do you do subdomains?:

Yes we do support sub domains. For example these two urls are for the same user:

http://billybob.stormpages.com or http://www.stormpages.com/billybob


My images don`t show up on Ebay or other websites.:

The reason is we don`t allow hotlinking images, the answer is to put your images on a webpage here at Stormpages and put a URL at the auction site to that page.


When I go to my website I don't see my files?:

The problem is you do not have an "index.html" in your home directory. When you type in http://stormpages.com//username all web servers look for http://stormpages.com/username/index.html


I made changes to my files but they didn't show up in the browser?:

The problem is with your browser, they will store you old pages in an area called the cache. Press the reload or refresh button and you should see you changes, if not clear the cache in your browser.



My page Still says I have not moved in ?:

When you type in your address http://stormpages.com/yourname/ what you really see is http://stormpages.com/yourname/index.html

You need to replace or delete the index.html file with the page you wish to be the home page. Its important that you name it index.html as this is the default file that all web servers look for first.



My account has gone. :

It may have been deleted for breaking the terms of usage which you agreed to when you signed up or you have problems with your password and you need to choose the correct category on the login page.



Where do I login and upload my files ?:

Go to the homepage and click on "member login"



Do you support MS Frontpage and Frontpage extentions ?:

Yes and No ! You can upload html pages made in Frontpage via our online browser FTP. You cannot upload them directly via Frontpage itself. To upload files, just login to your account and click on "File Uploads".



What is the largest file you can upload?:

The biggest file we allow at the moment is 50000 killobytes (50000K) or 50 megs.


I want to leave and delete my account:

No Problem, log in to your account, click on the "account information" link. You will find a button to delete your account and all its files. Be warned, once your account is deleted your files are gone !


How does Stormpages pay for these services ?:

We have an ad banner at the top of every html page


I need more webspace ?:

When you have nearly used up your allocation then email us and we will increase your allocation. Please post your login username and e-mail address but NOT your password !


My images or webpages don't show up ?:

Check the file names and the directories, remember that file names are case sensitive so foo.html is not the same as Foo.html.


I change my web page but when I look in the browser it doesn`t change ?:

The reason you see the old page or file is because of your browser cache which stores the old page on you hard disk. Hit reload or clear your browser cache to see the changes.



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